Locate and download the latest driver for your printer model, then follow the installation instructions on the manufacturer’s website. Some support sites let you search for your printer model number directly.

To find it, search the internet for the name of your printer manufacturer plus the word “support,” such as “HP support.”ĭriver updates are often available in the “Drivers” section of a printer manufacturer’s website. If the answer helped resolve your issue, Click ' Accept as Solution'.Check your printer manufacturer’s support site. We are a volunteer community workforce dedicated to supporting HP technologyĬlick Thumbs Up to say Thank You for the help. Thank you for participating in our HP Community. When the website support page opens, Select (as available) a Category > Topic > Subtopic NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more Printer Home Page - References and Resources – Learn about your Printer - Solve Problems In necessary, that is, your printer firmware is outdated, update located here:įirmware - HP Officejet 6950/6960/Pro 6960/Pro 6970 All-in-One Series Tab Tools > Printer Information > Firmware VersionĮxample - EWS - Extract the firmware version from the full firmware version information. Open your favorite browser > type / enter Printer IP address into URL / Address bar Use Embedded Web Server ( EWS) to find your printer's Firmware version It is possible your printer doesn't even need the update. I can offer limited assistance on the Firmware. It should certainly install the latest version.

I would guess that the application can simply be removed from your Mac.ĭownload and install a new copy of the application from the mac Store. Section FAQ > subsection How do I uninstall the HP Smart app?Įxplains how to simply remove the existing application. HP Printers - Install and Use the HP Smart App (Mac) Reading the Mac App Store website page for HP Smart Chinese I'm guessing - I don't have a Mac OS system (although I do have an iPad Pro).Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.

Instal Print.Test.Page.OK 3.01